Contact Us
Contacting IAA Buyer Services
IAA Buyer Services provides assistance to buyers in English and French as well as other languages upon request. They help with registration, bidding, payment (accept wire transfers and process payments) vehicle details, complaints etc. They will answer your questions about buyer rules, auction policies and all web application issues.
Contacting Buyer Services
Helpdesk
1-866-485-4285
Mon–Fri 8:00am–8:00pm EST
Saturday & Sunday Closed
BuyerServices_CA@iaai.com
Arbitration: arbitrations@iaai.com
Buyer Services — Canada
English 289-374-3919
French 450-452-4043
Mon–Fri 9:00am–5:00pm EST
BuyerServices_CA@iaai.com
After Hours
For immediate attention outside business hours, please contact our Helpdesk.
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